acquiring

[Innkeeper]

Customer service is the best place to start. If you are buying an ongoing operation you need to maintain the clientele, by not making too many changes all at once. If not, or if you are suddenly comfronted with a huge competitor or a supermarket across the street, you need to do what those who compete with WalMart do; offer what they don't. Foodie did a great job at this. You won't find what he offers within a mile of his place, and what he offers is very good.