Need lots of advice

[Innkeeper]

First of all, at the risk of turning you off, I can't believe that a large international 3 star hotel chain does not have a beverage director, and leaves the wine list to a catering sales manager. That could well be the problem. To help you, go to the "For The Novice" thread and click on "Book Review." The book review is an a book written by one of your competitors. There is lots of good information in it, and the author would probably give you some help if you contacted her.