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[hotwine]

I tried to use the service back on 28 Jan. Had found the wine I was looking for, the '07 Avignonesi Rosso di Montepulciano, at Wine Exchange online and had their price in hand when I called PW in Austin, and in fact mentioned that price as my target. Was quoted a price there that was about $3 more per bottle than WineEx, so I placed a case order with WineEx.

A few hours later, received a phone message from Austin that PW would match the $12.99 price from WineEx, so with the difference in shipping costs between Austin - SA and Orange CA - SA, would have saved a few bucks on the order. But had already ordered from Wine Exchange, and chose not to cancel. Service from Wine Exchange was excellent, and I went on to order two more cases over the following three weeks.

I did not cite the code when speaking with PW, but did identify myself by name and handle as a long-time member of the board, so had every reason to expect the initial price of $15.XX per bottle I was quoted to be their best offer.

I'll try again to use PW at some point in the future..... but am reminded of words from my 3d grade teacher a bazillion years ago: We only have one chance to make a first impression. (Bless you, Mrs. Brown.)