Is anyone else tired of bad food/service at expensive restaurants?

[wineguruchgo]

Being in the restaurant business I totally understand your frustration.

First - I have to ask how busy the restaurant was. Being that they are not providing you, the guest, with all the information you need, it seems as if the server has to answer way too many questions. While questions aren't bad, if they are taking too much of his/her time at each table, then it is prohibitve and any time someone doesn't ask one you feel blessed.

At the restaurant that I work in all dishes are explained, on the menu, in detail, and all specials (with details) are handed to the customer the moment you sit down. This allows the customers to be informed about everything (leaving only allergy or specific dietary questions to be asked)and it free's up the waiter to get drinks, wine and put in their orders in a timely fashion.

Shame on the management of this restaurant. Something tells me they have never been a server in their own restaurant!