Returning Wine

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Returning Wine

05-18-2002, 10:06 PM,

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hotwine Offline

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I think you handled the situation very well indeed, RAD. Personally, I never want my selected bottle to be out of my sight. If decanting is necessary, then it should be done in full view of the customer, and not hidden away, where a switch could be made, by accident or design. You did well, and even kept your cool, which I probably wouldn't have done.

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[No subject] - by - 05-18-2002, 07:39 PM

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