Restaurant ripoff?

[Randy Caparoso]

I eat out a LOT, being on the road for so many weeks at a time, and I have to admit that these are some shocking stories even for me. But it makes me think of what the restaurant business really is: a "people" business like so many others. And like many other businesses that require interaction with people, there are a lot of joys and a lot of awful moments -- especially when involving dishonesty, duplicity, sheer laziness and out-and-out chicanery. Even in this computer age, we certainly can't avoid all this. How many of you have ordered things online and gotten "substitutes" or worse from either well-meaning or simply dishonest people? It never ends -- in the restaurant business, and in any other!

[This message has been edited by Randy Caparoso (edited 09-12-99).]