Poor Experience with BLM

[Thomas]

Bucko,

You aren't overeacting if what you got is both poor service and messed up bottles/corks in shipping.

Of course, the shipper has little control over the shipping company that handles the package, and if it is a shipping company like UPS, there is no guarantee the package will not be subject to a hot warehouse or two, since UPS isn't licensed to ship alcohol anyway.

Your situation points to one of the many drawbacks to having no clear shipping freedoms, without which, the customer has no clear remedy when things go awry -- only the good will of the merchant-customer relationship, which obviously does not apply to BLM.