Urgent advice/help/suggestions needed!!!

[dananne]

We complained loudly to any and all concerned, but they wouldn't budge on the charges. So, we were left with the alternative being to refuse delivery, have 'em send it back to California, and contest the charges on the credit card. However, that would still leave us with a failing wine cellar that (as Hotwine correctly surmises) was tapped out for storage. In the end, it was just easier to swallow the charges. Didn't like doing it, though.