Can we search for products other than wine (spirits, accessories)?

The Wines.com Wine Search Engine is indeed for Wine and Champagne only

We've designed the Wines.com search engine to help visitors find the best retail listings for WINE and CHAMPAGNE offerings. At this time we don't track other wine-related products and accessories (furniture, glassware, etc). Please visit our Resources Page to find helpful links to vendors with these types of offerings.

How do I contact Wines.com customer support?

The Wines.com Support Team is standing by to assist you...

Please visit the Wines.com Contact Page for helpful links and phone numbers to contact sales, support, management and more.

Do I track my orders through Wines.com?

Wines.com is here to assist you with finding where to gather information and buy wine.

However, once you leave the Wines.com web site to place an order with an actual Wine Vendor, you will then deal with that Vendor for all aspects of your order transaction. That includes order tracking, order lead times, inventory information, etc.

Issues dealing with a Wine Vendor you found through Wines.com.

Wines.com claims no responsibility for transactions occurring outside the web site. However, we do strive to present the most accurate data possible (where to find wines - including accuracy in prices listed, inventory, etc). Therefore, we ask that all visitors who use our search capabilities feel encouraged to use our CUSTOMER "STAR" RATING SYSTEM; please assign a STAR RATING and provide commentary about your experiences and transactions. The information you provide will go a long way towards helping our vendor partners provide the best possible customer experience. Your comments will also help future visitors make more informed buying decisions.

Can I be emailed regularly with lists of wine deals / specials?

When you become a VIP Member...

VIP members can opt in or out to receive our email newsletter at the account settings page. Simply visit our MEMBERSHIP page and login or sign up to opt in or out. Our email newsletters will usually feature special offers and news of upcoming events and great deals.

Are there VIP Services available for Wines.com customers?

There are services for Wines.com VIP Memebers

Wines.com VIP Members can currently sign up to receive our email newsletter, list their favorite wines, varietals and wineries and provide customer-ratings to wines and wineries. We have big plans to add way more benefits for VIP Members in the next few months. Please stay tuned!

How long does it take for wine to arrive?

Wines.com does not fulfill your order!

Wines.com provides helps shoppers find the best information about Wine - including pricing and where to purchase. However, Wines.com doesn't actually fulfill individual wine orders. Instead, fulfillment is handled by individual wine merchants who list their inventories through Wines.com. Likewise, shipping times, pricing and schedules will vary from merchant to merchant.

How can I assess my shipping cost for my order?

Wines.com seeks to provide an estimated shipping cost...

Wines.com receives estimated shipping costs from each wine merchant on a per wine basis. Estimated shipping costs are posted on the product detail page just below the product bottle or label image. You will receive more accurate shipping cost details when you click through the detail page to the actual "merchant shopping cart".

What states does each merchant / retailer ship to? From?

Wines.com Merchant Partners Ship to...

Wines.com Merchant Partners are located all over the nation and can ship to just about any state in the nation which allows residents to receive wine through interstate commerce. It is best to check with your state government to learn about the alcoholic beverage policies - you can usually find this data quickly through your state's government website. If your state allows residents to receive wine purchased from other states, Wines.com will most likely have a vendor to fulfill your order.

When searching you can select your state to narrow down your selections! After you have initiated a search on the home page, you will see a new page populate with an index of results from your search query. At the top of this page you will see an area where you can further refine these search results. Look here for the choice to specify your ship-top state. Once you hit submit, the search results will re-index to show wines available for shipping to your state.

Who is responsible for order fulfillment?

Wines.com Wine Merchant Partners...

Wines.com Wine Merchant Partners are responsible for fulfilling your individual wine orders. Order tracking and customer service policies are unique to each individual wine merchant partner.

Frequently Asked Questions by Merchants or Wineries

How do we feature our products through Wines.com?

Feature wines through the Wines.com search engine as a Wine Merchant Partner

We offer flexible subscription packages that scale to the size of your enterprise. Wine merchants should visit our Merchant Pro Services Page to learn more about our Wine Merchant Partner subscription packages. Or, please visit our Contact Page to speak with a sales representative at your convenience.

Download the Wine Merchant Partner Brochure

Feature your winery or vineyard through the Wines.com Show Pages as a Winery Partner

Wineries and wine makers from all over the World are invited to feature their enterprises through Wines.com as Winery Partner. Please contact our Sales team today to learn about our subscription packages and advertising opportunities.

Download the Winery Partner Brochure

Feature your products through Wines.com Advertising opportunities

Enterprises selling products of any kind are invited to advertise through Wines.com. Please contact our Advertising team to learn more today.

Does Wines.com have an affiliate program?

Wines.com works with Affiliates as both a publisher and an advertiser

Wines.com publishes ads for our affiliate partners and we also advertise on other sites via our affiliate network. For more information contact our Affiliates team.

Link Exchanges with Wines.com

Wines.com publishes links for web site partners on the Resources Page. To discuss a site-to-site link exchange, contact Webmaster.

Who can help me with preparing and submitting my wine listings?

Your dedicated account representative is your guide

Your dedicated account representative is always there to answer questions or guide you to the proper contact to solve any Wines.com related issue. You may contact your dedicated account representative directly or contact our sales team to be redirected.