Wines.com contact us with your wine questions, wine steward help

Contact Information & Customer Service

Wines.com is committed to service! Please review our list of contacts. If you have a particular question, please choose the proper contact method to receive faster answers to your questions.

For questions about an order you have already placed, please contact us at: orders@wines.com.

For questions about shipping wines or to track a package, please login to your account and view the order you placed. There is a tracking number on there that will give you the most up to date information. If this information is not what you expected, then please contact us at: shipping@wines.com.

If you have a question about a particular order you are going to place, but need some assistance, please email us at sales@wines.com or call us toll free at (800) 690-WINE.

To general questions, please visit our FAQ page to get the fastest possible response at http://www.wines.com/catalog/faq-shipping.php or log into the forum and ask the Wine Board for online support. They are experienced individuals that know a lot about wine and can help guide you into the right decision. You can call us at anytime and speak with a no-pressure Wine Consultant who can ask you simple questions that will guide you into the right selection.

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